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Welcome to the RAIN platform

The LIVERUR consortium is committed to protecting the privacy of all personal information obtained from you during your visits to the RAIN platform. By using the https://rainplatform.wtelecom.es/, you indicate your consent to the collection and processing of such information in accordance with the Privacy Policy below. The protection of your personal data is very important to us. Therefore, we ask you to read the following privacy policy carefully.

This section describes how the RAIN platform website is operated and how personal data collected by the website is processed, in agreement with the General Data Protection Regulation. This page informs users of the policies followed by the LIVERUR project regarding the collection, use, and disclosure of personal data when browsing the website.

Use of data

When you visit RAIN Platform we will use some data about your use of the platform to help us improve the platform and our promotion of the platform. This will include data about how you came to the platform; the date and time of your visit; products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction data (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

The RAIN Platform website uses data to analyse the impact of its communication activities and provide and improve its services to rural communities. Under the Law, we must have a valid legal basis to process your data. No sensitive personal data shall be collected.

When you register in the RAIN Platform, you will be able to access various services which you can use if you are interested. For this purpose, you must generally provide further personal data, which we use to perform the respective service and to which the aforementioned data processing principles apply. In some cases we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly checked.

What is our legal basis processing your data?

Under the Law we must have a valid reason for using your personal data and we may not collect, store or use data about you that is not compatible with that reason: we may also have a legitimate interest in using your personal data e.g. to ensure that the content of our platform is presented to you and your device as effectively as possible, or to ensure that our marketing communications are relevant to your interests. If this is our reason for using your data, we must make sure that our interests do not override yours and you are entitled to object to this use of your data.

The LIVERUR project is conducted in full compliance with the principles and guidelines of ethics for research projects in the H2020 framework, namely: (i)Horizon 2020 Rules for Participation: Ethics Reviews (Article 14) and Regulation of Establishment: Ethical principles (Article 19); (ii) Regulation (EU) 2016/679 (GDPR).

Who is the data controller?

Under the data protection law, the data controller is responsible for ensuring that your data is held securely, that you are given accurate information about how your data is used, and that your rights regarding your data are respected. The company responsible for the processing of RAIN Platform website data is Wellness TechGroup, registered at C/ Santo Tomás 13 – 41004 (Sevilla), Spain.

If you would like more details about how we collect, use and store your personal data, you can contact us at any time by emailing the LIVERUR project manager at Wellness TechGroup, Mr. Juan José González jjgonzalez@wellnesstg.com. You also can contact in case of any question on right to access, rectify, amend, or delete personal data.

Who is the data manager?

The RAIN consortium is the data manager of your personal data. If you wish to make a request to the data manager please contact the project coordinator, Mr. David C. Heiser (dcheiser@ucam.edu).

How long do we keep your data?

We keep your personal data for a limited period of time in line with our data retention policy. The specific retention period will vary according to the reason for processing your personal data. After this period, your data will be permanently erased or otherwise irreversibly rendered anonymous. Your personal data are retained in accordance with the following criteria:

When you provide us with personal data for marketing communications, we will keep your data for this purpose until you cancel your subscription to the service;

When you give us your consent to send you marketing communications, you can withdraw your consent at any time. We will consider your consent to be current for five years from your last interaction with any email that we send you. In any case, we will reduce the number of marketing contacts after six months if you don’t interact with us;

When we use your personal data and browsing history to analyse your behaviour in order to customise the platform, we will keep the data for analytical purposes until you ask us to delete it;

When we use personal data for market research and satisfaction surveys, we will keep the data until you ask us to stop.

Transfer of data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Spain and choose to provide information to us, please note that we transfer the data, including Personal Data, to Spain and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

What are your rights regarding your personal data?

Under the Law, you have the right to:

  • Access the personal data of yours as well as their extracted profiling parameters we are processing, where that data came from and how we are using that data;
  • Ask us to update, correct or supplement the data we hold about you;
  • Withdraw consent for processing for a specified purpose;
  • Ask us to delete or erase your data from our systems;
  • Limit or oppose our processing of your data with the possibility of opting out of the pilot at any point throughout the duration of the trail test;
  • Ask us to supply the personal data we hold about you in an easy readable electronic format.

You can exercise these rights at any time by emailing the data controller Mr. Juan José González jjgonzalez@wellnesstg.com

This Privacy Policy may undergo changes and additions from time to time. Where possible we will inform you of any changes, but please check the contents periodically. The date of issue is shown at the beginning of the PRIVACY POLICY notice.


This website uses Google Analytics, a simple, easy-to-use tool that helps website owners to measure how Users interact with website content. Google Analytics gives us the ability to track the visitor interactions by using first-party cookies that can record information about the time and the page a User has seen, for example the URL of the page, and “remember” what a User has done on previous pages or any interactions with the website.

Google Analytics tracks and traces the website visitors IP address to identify the visitors by providing their geographical location. Google Analytics does not collect any personal information about the website Users it reports website trends without identifying individual visitors.

The LIVERUR consortium shall not use (and shall not allow any third party to use) this website to record, collect or upload any data that identify an individual (such as for example name, email address, IP address, billing information) or other data that can be reasonably linked to such information by Google.


We protect your personal data with specific technical and organisational security measures aimed at preventing your personal data from being used illegitimately or fraudulently. This website uses SSL or TLS encryption to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize an encrypted connection by the character string “https://” and the lock symbol in your browser line.

In particular, we use security measures that guarantee: pseudonymisation or encryption of your data; the confidentiality, integrity, and availability of your data as well as the resilience of the systems and services that process them; the ability to restore data in the event of a data breach.


If you believe that the processing of your personal data has been carried out unlawfully, you can file a complaint with the supervisory authority responsible for compliance with the rules on personal data protection in your jurisdiction. More information on how to complain is available from the data manager, Mr. David C. Heiser (dcheiser@ucam.edu).

Changes to this notice

We keep our Privacy Policy under regular review in order to reflect changes in our services and in privacy regulation. This Privacy Policy was last updated on October 1, 2020.